To secure your automated scheduling slots and guarantee your independent service provider allocation, Almas Ramly Facilities and Property Solutions processes all upfront booking arrangements exclusively via secure UK Faster Payments. Please route your direct bank transfer using the central corporate credentials listed below:
• Bank Name: NatWest Bank PLC
• Account Name: Almas Ramly Services Ltd
• Sort Code: 60-03-36
• Account Number: 81826486
• Mandatory Reference Format: AR - [Your Postcode] - [First Name] - [Last Name] (Example: AR-NW16AA-JOHN-SMITH)
Important Deployment Conditions: To ensure immediate matching and real-time subcontractor dispatch, you must input the Mandatory Reference Format exactly as shown during your banking transaction. Once the transfer is executed, please send a screenshot of the payment receipt directly to our Operations Desk via the WhatsApp button at the bottom of this page for instant clearing verification.
SECTION 1: DISCLOSED INTERMEDIARY STATUS AND REGULATORY INSULATION
The Client explicitly acknowledges, understands, and accepts that Almas Ramly Services Ltd operates strictly as a digital platform, commercial introducer, and disclosed independent booking intermediary agent. The Company does not provide manual labour, nor do we directly employ the cleaning operatives or trade professionals dispatched to your premises.
The physical execution, materials management, and quality control of the cleaning work are carried out entirely by an autonomous third-party corporate entity, known as the Service Provider, operating under a strict business-to-business framework agreement with the platform.
By executing the direct bank transfer listed above, you enter into a direct service provision contract with the assigned independent contractor for the manual execution of the property task. Almas Ramly Services Ltd maintains zero supervisory, managerial, or operational control over the execution, standard, or specific methodologies utilised by the personnel on-site.
SECTION 2: MANDATORY UPFRONT CLEARING AND REVENUE PROTOCOLS
Pursuant to the Payment Services Regulations 2017 and the commercial terms of our marketplace network, the Client grants Almas Ramly Services Ltd explicit contractual authority to collect all gross upfront payments directly into our Designated Collection Account on behalf of the Service Provider.
Your payment of the gross financial sum specified on your platform invoice operates as an absolute discharge of your commercial debt to the independent contractor.
The Client explicitly agrees that the single consolidated gross price presented during the booking flow comprises both the baseline fulfillment fee required by the contractor and an independent administrative markup which belongs exclusively to the Intermediary as platform commission revenue. The Company is under no contractual or legal obligation to disclose the exact size or percentage of this surplus margin to the Client. Both parties contract strictly at arm's length.
SECTION 3: THE 24-HOUR QUALITY ASSURANCE FREEZE WINDOW AND DISPUTE PROTOCOLS
Upon the physical conclusion of your cleaning or property assignment, the Intermediary shall hold all corresponding booking metrics and transaction details under a strict twenty-four hour quality-assurance and post-completion window, processed strictly on a per-assignment basis.
If you discover an operational failure, a missed-booking element, or a quality defect within this initial 24-hour period, you must report the issue immediately to our support desk with clear photographic or video evidence. Upon verification, the Intermediary will temporarily pause the disbursement of funds to the contractor, and the Service Provider will be contractually mandated to arrange rectification and repeat performance of the work at their own exclusive expense.
SECTION 4: EXPIRATION OF CAP AND AUTOMATIC TRANSFER OF LIABILITY
The Client explicitly agrees that once the initial 24-hour quality assurance window has expired without formal dispute, the administrative assignment of Almas Ramly Services Ltd is fully concluded and legally discharged. The transaction becomes unalterable, and the baseline funds are permanently released to the independent contractor.
If you uncover latent property damage, hidden structural defects, or theft after this 24-hour window has closed, Almas Ramly Services Ltd carries zero financial or legal liability to pay for repairs, process refunds, or mediate late claims.
Our sole administrative duty in such events shall be to disclose the Service Provider's corporate credentials, registered office address, and statutory insurance data directly to the Client. The Client and the Service Provider must resolve all such post-disbursement insurance claims or legal actions entirely, directly, and exclusively between themselves, completely bypassing our digital platform.